Ramirez v. Hyatt

LIVE

Trial
06/23/26 – 

Summary

A California state court jury heard opening statements June 22 in a wrongful death lawsuit accusing Hyatt Hotels Corporation of failing to perform a timely wellness check on a diabetic guest who missed her scheduled checkout time after falling into a coma.

The family of decedent Cindy Gonzalez claims hotel staff failed to follow their own safety and security procedures after she missed her checkout time while staying at a Hyatt hotel in San Diego for a work trip in 2022. Gonzalez had slipped into a diabetic coma and passed out between the two beds in her room and was not discovered by hotel staff until the following day.

Her family’s attorney blamed Hyatt for delaying her medical care by extending her reservation without authorization and failing to send security to Gonzalez’s room after she missed her scheduled checkout time, however an attorney for Hyatt maintained the events fell within the rolling 24-hour window for mandatory wellness checks, that Gonzalez had her “do not disturb” sign up, and that hotel staff had no knowledge she suffered from diabetes supposedly exacerbated by a recent Covid exposure.

Live Sessions

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DescriptionStart Time
Ramirez v. Hyatt 06/30/2026 AM09:00 AM PDT
JUN
30

Sessions

PM Session
Openings
4 Chapters
JUN
23

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